Welcome to the Sears Outlet Store, where customers can discover an array of name brand appliances at unbeatable prices. With a reputation for terrific deals, this store offers significant savings on a wide range of products. From Kitchen Aid French Door refrigerators to dishwasher and washer dryer combos, shoppers can find their desired appliances at a fraction of the retail price. The store prides itself on excellent customer service, with helpful and knowledgeable staff members like Johny and Iva, who go above and beyond to assist customers. With a commitment to assisting customers in finding the perfect fit for their needs, the Sears Outlet Store is a go-to destination for those seeking quality appliances at affordable prices. Visit the store at 44075 W 12 Mile Rd, Novi, MI 48377, United States, and explore the world of incredible deals waiting to be discovered.
Amenities and More
- Delivery
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- Same-day delivery
- Cheques
Reviews
The prices here on name brand appliances are terrific! We bought our Kitchen Aid French Door in Stainless Steel w/ Platinum Interior for over 1/2 off the retail price!
What a surprise! My husband and I stopped into the store last week and weren't expecting to really get anything. We were shocked to find the fridge that we wanted in almost perfect condition (that is not available in black stainless steel in any stores until Feb 2019!). We purchased it and the customer service was great! Johny and Iva were both extremely helpful and knowledgeable. Today Iva helped me purchased the matching dishwasher. There are different black shades of appliances so make to ask if you're not sure as I initially picked a dishwasher that I thought matched the fridge but didn't. Iva was patient with me and helped me find the right product and she scheduled my delivery. I will definitely go back to this store.
I was helped out by a young lady by the name of Iva, she is so sweet and helpful. She went out of her way to help us out and really explained how the lease to own options works, sadly our washer dryer combo we picked didn’t end up fitting in our space and she was very helpful with the cancel process and making sure to be on the lookout for anything new that comes in that meets our space. Looking forward to hearing back with some new merchandise.
We've purchased several appliances over the years and have yet to be disappointed. Today we purchased a fridge and after discovering an issue when we arrived home, the manager Johnnie Jordan handled the replacement super quick and went above and beyond our expectations. We will definitely continue to shop here for all future appliance needs. Highly recommend coming here
Worked with Ed to get a washer and dryer. He was very helpful and was able to answer all our questions. He explained the warranties and coverage options as well as delivery options. I’d highly recommend this store to others looking for affordable prices on appliances so long as you have some time to sort through their large inventory.
Like a Sears flea market. Miss the great indoors that used to be there. I would buy the occasional item for the home from there. Decided to buy a new fridge from here as they have a very large selection of floor models. So far I am glad with the purchase. Was 33 percent off the new model price on sale, most are around 40 or 50 percent off. I paid cash as it was "much" cheaper then I thought to buy the stainless French door counter depth fridge with dual drawer bottom freezer than I expected. They also offer lease to own and 30/60/90 quick pay own outright options with 60 dollars down and general info expected when you still owe on an item your taking home. Check out the appliance section and riding mowers. Worth a look.
We went to many places for a dishwasher, only to be treated poorly. Most representatives would brush us off and act like we were bothering them. This Sears Outlet went above and beyond our expectations, specifically Kermit. He listened to what we wanted and ended up having EXACTLY what we were looking for. He was very friendly and knowledgeable. He did not brush us off because they were busy at the time as well (there was 1 associate and maybe 3-5 customers at the time). He still acknowledged them or quickly directed them to what they were looking for. I would definitely recommend shopping here for any appliances!
Mr. Ed Wiesner, was very helpful and informative with my purchase. I called him several times and he returned all my calls.
I was very grateful he found exactly what I needed and wanted right away.
We need more sales persons like Mr. Wiesner
Friendly, patient and informative. With great service.
Location
44075 W 12 Mile Rd, Novi, MI 48377, United States
Hours
-
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